FEEDBACK

We are very focused on customer satisfaction and take great pride in the excellent feedback that we receive from our customers. This is a selection of some of the notes we have received. We do get email saying "you guys sound too good to be true...you must be a scam". This is generally the case on the internet, but we are for real and our engineering team works very hard to insure that our products meet and exceed all of our claims.

Please feel free to check our HeaterTreater feedback on Ebay for a larger sample. Note that we don't control Ebay feedback. We have a 100% positive feedback record as of this writing. Of course we'll eventually find someone that can't be satisfied regardless of product quality or service and will ding our EBAY rating just for spite. But for now, our feedback is perfect.

I bought your combo kit HeaterTreater Re-circ and Blend door Fixes (270204770885) and I am writing to tell you that I am blown away at how well you have put this repair together to fix a very poor design by Jeep. Your attention to detail right down to the beefed up collars for the actuator motors is just SO impressive. The instruction sheet that you provide was extremely helpful. I really appreciated the parts in it where you instruct on what not to do, and what to be careful of. I saved SO MUCH MONEY using your kits by, first, not paying the dealer exorbitant fees for the repair, second, not having to rent a car while they took their time, and third, having the know how instructions to do it myself. The replacement doors that you have designed fit like a glove.

It is very rare that I make any type of purchase that I truly believe I got my money’s worth but this heatertreater was just that and more! Not only did it fix the problem with my heater but it saved me several hundred dollars and the fix is better that what the manufacturer would have done which I am sure is replace the busted part with the same cheap part that broke in the first place. The instructions were clear, the video was detailed and gave me the confidence to do it myself which I did in under an hour!

hi mate, just a quick email to thank you for the heatertreater, just fitted it and works perfect, i now have heat in Australia after a year without and is especially important as my wife is due to have baby next month. also mate just to let you know the drivers side temp control works both sides on my rhd jeep so no need to swap wires around. thanks again.

I just wanted to say a huge thank you. My '97 Ford Expedition was very chilly in northern Canada. I took it to a well known automobile service chain and was first quoted $700 saying that I needed to replace the actuator motor. In which I told them to go ahead. They then phoned me back three hours later saying it was actually my blend door and it would be $1917. I told them to leave it and was charged $208 for them to put it back together. I typed in HVAC system on my computer and came across you! I asked my husband what he thought and he said to try it, and it is awesome! They wanted to replace the heater box, heater core and blend door and when I think of the money and time saved, I am in awe. My 65 year old dad and I put it together in an afternoon and I am so proud for finding you. I love you guys, you make me hot...haha! (Shipping was fast to Canada and no issues with customs!)

I have to let you know, I hate planned obsolesence!!! There is no way that any engineer at Ford

can convenience me that they DID NOT know that the heater blend door would eventually fail. I have just

completed my repair and I'm more than satisified. Took me longer to get everything (heater ducts, control

module etc.) out of the way, than to do the actual repair. It has been one month and 14 inches of snow since

I last had heat. You saved me $1200.00 and 2-3 days with out my truck. The local dealership does not get

in any kind of a hurry, and will tell you there is no way to repair the heater without removing the entire dash.

You have made a believer out of me. Many of my friends and coworkers drive Ford products and I will be

telling them all what to watch out for and how to repair it. Anybody can do this if they have any kind of

I got my F150 heatertreater yesterday and I installed it today; needless to say it worked exactly the way your instructions and video display. I did a little more in cosmetics to cover up the pre-cuts after wards, where you can't tell there was ever any worked performed. I used glue sticks attached to the pieces I cut out prior to hold it in place, while I glued the seams with hot glue. So everything that was cut out was replaced in its prior position and is just as secured as it was prior to any work taking place; your product definitely is worth the time and effort and both my A/C and heater are both working like new again. Anyone who takes a little time can do this job like a professional, with like new results with a little time putting everything back in the way it came out.

Hi Chris and the other HeaterTreater folks,

I'm about as non-mechanically inclined as they come. My wife gets a worried look every time I pick up a tool. So it was with some trepidation that I ordered a HeaterTreater for my '97 Ford Ranger, which was exhibiting the usual symptoms of a broken blend door. I was sure that I'd be the guy who couldn't complete the repair, spoiling your spotless record.

The mechanic I use diagnosed the problem and quoted me a price of $1,750 for the repair, which I really, really didn't want to have to pay.

So my brother pointed me to HeaterTreater.net. I read the information that described the problem exactly, and I also read all the rave reviews from satisfied HeaterTreater.net customers. Convinced that you could help, and convinced that I'd be saving a ton of money in the process, I ordered a HeaterTreater.

The repair took me about four hours, and most of that was spent getting the actuator motor unit installed again. The directions were great, and even a doofus like me successfully managed to make the repair. I'm so happy that I didn't spoil your perfect record. And now I have a newly purchased Durabuilt rotary tool, which I didn't have before now. Cool.

My truck now has perfect temperature control, thanks to HeaterTreater. I can't thank you all enough for giving me the means to make this repair, and for giving me confidence to try to do more stuff with tools in the future. (And there's my wife, getting that worried look again.)

If I ever have the chance to steer some business your way, I promise to do that. Thank you from another satisfied HeaterTreater customer!

Don

Not sure if this is where to send customer feedback, but I must tell you how very happy I am.

I ordered the Heater Treater for my ’02 Jeep Grand Cherokee with a little doubt in my mind. Once we got the part the instructions seemed a bit more complicated than we expected. When we were ready to attack the project we watched

the You Tube videos……WOW. With the video you almost don’t need the instructions at all. Worked just like you said it would!! This has been the best internet purchase we have ever made. We will be telling everyone we know about

your product. Easy installation with exceptional results!!!! Definitely worth the price, saved us at least $1500. Thanks!

I was quoted that it would cost about $1000+ for a mechanic to do the all day job that would require pulling the dashboard off to get to the blend door part. I dreaded doing this myself when I started looking for the blend door part on the website and was very happy to run into your website. Why I am glad? Well first of all, even if I bought the replacement part from Ford dealership and attempted to fix it myself doing the hard way, it will break again thus all my work will go to waste! Your product is made of metal which should last longer than plastic so that resolved the quality issue. Secondly, your product comes with instructions that showed me the short cut way to fix it quickly without removing the dashboard so that resolved the time issue!

Thanks for an excellent product. The installation is as easy as your website says it is. It took 1.5 hours from start to finish. If I had to do another, I could do it in about an hour. I used a dremel with a flexible extension and a cutting drill bit, not the cutting wheel. I drilled out the pattern first and then cut. The directions are well thought out and I wouldn’t change a thing.

I called a Jeep dealer a month ago; they gave me a price over $2k.
This is my wife’s car and she thinks I’m a hero for getting her heat because it’s getting cold in NJ now.

Yes, yet another totally satisfied customer! We had no way of affording the $1000 + fix to my 2000 Windstar heck that is about 25% of it’s darn value…. The blend door fixed the problem and I can now drive in all seasons. Finally have heat which is required here in Pennsylvania. I cannot thank you enough. Was so much eaiser getting it in than out (had problems with that initially). Hubby is quite pleased and recommends you to everyone with the same problem.

I wasn't sure where to post this so I figured you could paste this up on your comments if needed. My wife has been without heat in her Jeep Grand Cherokee for the past 3 or so years (pretty much the whole time we've owned the car). A do-it-yourself friend of ours heard of our problem and did a little research and said ya'lls name is what kept coming up. He messaged me the link, we made the purchase and within 2 hrs. of work we had heat in her Jeep the first time in three years. Just in time before the winter front too. Thank you guys for making it so easy and at such a great price. Our car and my wife and I thank you guys. Anyone reading this I encourage you to buy this product. It works and it only takes a short time to do! I have never been a do-it-yourself guy and was really hesitant to try it at all. But the instructions were thorough and nothing was lacking. Again thanks so much for the tools and the smarts to give us the Heater Treater.

Wow!! Your blend door fix on my Jeep went great. It took right at an hour but I probably spent a little more time on clean up. I was really impressed on your service and your product. The directions with pictures were so simple to follow. And the little bag of goodies, which were a nice surprise, was of good quality material. It’s nice to know there are still honest people with an honest product out there. I will pass this information along.

F150 Blend Door/ happy! happy! happy! I want to thank you again for your product. My mechanic was really happy and impressed! It took him 2 hours to get the job done, which is what I expected, going by the step by step instruction provided with the hardware. Alot of time and money saved and I can't thank you enough. I now have heat and my ac again. I believe that my mechanic sent you an email also, which verified how happy and pleased he was with my purchase. Everything that was needed was included and nothing was missing, as sometimes happens with other purchases. My mechanic kept thanking me for finding you on the web. I came across your web site looking for an alternative to purchasing a $350-something blend door kit from a dealer and paying 7-8 hours (or more) labor costs. I would have paid over a $1000 easy to have my truck fixed and putting everything back together, hooking everthing back up, replacing fluids, recharging the ac if necessary, and more junk that seemed completely unnecessary just so myself

I cannot begin to tell you how THRILLED I am with Heatertreater.
I am a novice car gal, and I was able to EASILY install it and get
my heat again thanks to the instructions. I literally just sat in
my warm car and cried. I have a 19 month old that will be riding in my
car and now I have no worries about the heat at all. Thanks for
making my life a heck of a lot better this winter!

Up to now Austin was pretty well only on my map on account of the Armadillo World Headquarters.

That has now all changed.

Step aside Frank Zappa and Commander Cody lets hear it for Heater Treater !!

Took a deep breath, assembled all the info I could and embarked on pulling back the dash to fix the Re-Circ door on a RHD 02 Grand Cherokee with your kit.

Its time consuming, fiddly but ultimately not that difficult if you are meticulous and patient and imagine all the diagrams are back to front !

Your tips were really helpful (as were the Band Aids !) and the kit fitted perfectly. I did not have to remove the steering column.

A good tip for any one doing a RHD Grand Cherokee: Because the Re-Circ box is an extremely tight fit and the power plug is on the front/engine side of the box (ie very difficult to access) it makes the refitting much easier if you lengthen the 2 cables from the loom to the box plug so you can plug it in before you slide it back into position.

I also installed the Blend Door kit and am just delighted to be blasted with hot and cold air to go with the loud music ! Thank you for saving us such a lot of money.

Heater Treater totally rocks !!

Hugo

London UK

Chris,

Just wanted to thank you for your quick shipping of my Jeep GC belnds door kit. It arrived in only a couple of days. I was a little nervous about cutting into my wifes jeep, but your instructions with pictures worked great..... It took me about two hours because I was very cautious about each step. Plus I had to go get a 9Volt battery from the store. Everything came out and went in just like your instructions said it would. Had to disconnect the battery to get it to reset, but after that, I have HOT air in the car. WOW, my wife wont need her blanket anymore.

Thank You very much...
Nate

Hallelujah, my Heater/AC works again! I repaired my previous Grand
Cherokee 4 years ago by removing the dashboard myself-I then
understood why the labor costs are about $1500, and vowed never to do
that job again. So what a total amazement when your repair kit worked
exactly as described on my current 2004 Limited and with about an hour
of work! No glitches, and no problem getting the set screws tightened!
They should have hired you to design their system in the first place.
Thanks again!!

Ken
Grand Rapids, MI

I had my Jeep in the shop 2 times to have the heat fixed....both times i went to pick it up, it worked fine. About half-way home it started to blow ice cold again. I was told the blend doors were replaced and there was nothing else wrong with it, so the shop basically refused to look at it again. After doing some research, i found out about the problems with these vehicles. Around that time, the heat was no longer needed, so i decided to deal with it later. When the hot weather came in, i learned my A/C didn't work well either.

I just wanted to say a HUGE Thank You! For the site, the product and the instructions. I Iive in North Texas, and I have a black truck, not a good combination…..anyway, for the past two summers here, I’ve wondered what was wrong with the AC in my truck. After reading many posts on several Dodge Forum web sites, I learned what the problem was, and one post had a link to your page for the fix.

I was still not completely sure what the problem was, so I sent off an e-mail to confirm my thoughts about the problem, and you confirmed it was my Re-Circ door. I ordered the door, in came within two days and I installed it tonight, and what is “funny” it was exactly like many on the Dodge Forum had said and what your web site said, the door axle had broken and it was laying on the huge blower vent blocking the air from coming through!

I am a big guy with large hands and it took some patience, which I am short on many times, and some finessing with my tools, hands and my daughter holding the flashlight to assist me seeing what I was doing….. but what a difference! It’s like I have a new truck again! Total time was about two hours as I had to take some breaks in this heat, but it works beautifully! Thanks again!

Its a FESTIVUS MIRACLE. I have heat in Vermont where it is badly needed and saved a ton of money. Thank you. Thank you. Thank you.

Hi Chris, I received it today I just wanted to say thanks alot you didn't have to do that I really appreciate it and the fix is great and so simple to do. It seems like I fixed one persons jeep and they told there friend and now everyone wants there jeep fixed . I will be ordering another one here shortly again.

when did you guys send this out . im up here in

canada

freezing my butt off . 12' of snow on sunday and -10 . i hope you guys have sent it. (editors note: got this mail less than 12hrs after receiving the order. Fortunately we had already shipped )

I ordered your product for my daughter's F-150, followed the installation procedures and got the A/C working great. Ford wanted to charge me $1600, no way I was going to spend that money, all Ford had to do is design the system with an access panel to replace the blend door in case of a failure.

You have a great solution, it works great, it took me a couple of hours to finish, half of that time was spent removing that silly diverter vent, once that was out everything went very smooth………..It felt so great.

Worked a treat! bit fiddly and being a right hand drive Jeep, some of the pics and instructions had to be thought about. Took just over the hour Thanks - you saved me from paying a lot of money to Jeep! Happy holidays

Hey
I just wanted to let you all know that I order one last week and it works great, The instruction was great, I am a woman and I put my door in my heater in about 2 hours, It did take me a bit longer but got it done and it works great,
Thank You so much, you saved me hundards of dollers, the shop wanted over $900.00 to fix the heater, know one could even tell anyting was done to my Ford.
Linda

Thank you for sending me the unit so fast. I successfully put it in my Jeep today. Your directions are flawless. They are easy to follow and very detailed, you really put a lot of thought into them. I found the pictures very helpful.
My neighbors came over and were very impressed with your product. They were also impressed with the way I was able to install it myself and save the money and hassle of having to have someone else do it.
If you ever need another testimonial I would love to give one for you.
You have created a great product. I can see someone making a business of installing your product for a lesser cost for those who are not mechanically inclined to do the installation themselves.
Thank you for all of your help. I truely appreciate it.
I can now keep warm because of you.
Thank you and happy holidays :)

Mr. Allen,

I just want to thank you soooooooo much for this fix! it’s wonderful to have a cool car again! and at a great price! My husband didn’t complain about the install, so all is great!

Thanks again!

Lori

Just want to say thanks for all the help on this. My mom just bought it for me for my Christmas present.
I'm keeping my fingers crossed that I will be able to install it myself. I'm pretty mechanical and I have a dremel that I use regularly. I love that tool it is so useful.
Thanks again and I look forward to receiving it because I am tired of being cold and I want to make it to the snow this season.
Happy Holidays!

Thanks for your bullet proof HeaterTreater solution for my 2002 Jeep Cherokee Limited. The install took me about 2 hours, and the system now works flawlessly. I am extremely impressed with your solution to that plastic crap used by Chrysler !

We ordered the HT from you about 2 weeks ago, and it arrived here in New York in three days. What a great idea... Read through the instructions twice and then went to work. No garage, upstate New York in the winter, just doesn't seem to be a good idea to do this now, but I did. I'm turning 60 in a month, and was able to make this part swap in all of 55 minutes. Yes, I have HEAT. Wish I had thought of it instead of you.

I bought a blend door kit from you earlier this month, which arrived a few days later. Thanks for the fast delivery. My problem now is that the instructions sheet you sent with the part has met an untimely demise in the jaws of a six-month-old German Shepherd. I've got two questions for you:

What a fantastic invention "HeaterTreater" fix !!!
You saved me over $1500 !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

The Chrysler dealer gave me a quote of $1800 to replace the broken blend heater doors.
By following the simplified instruction & diagrams, it took me just under two hours to install the kit. At first your some what hesitant cutting into the housing. Once you've done this your confidence level rises !
If I were going to install a second "HeaterTreater" fix kit it would take me less than half an hour.
I am definitely going to promote your product to all existing Jeep owners.
Thank you once again for this 'FANTASTIC' solution !

You guys are great! The product is awesome, shipping was fast. I bought it late sunday night, received it yesterday and installed it the same day. I didnt have heat or air conditioning but now I do!! I also received a $1500 quote but you guys definitely saved the day. THANK YOU SO MUCH, I KNOW OTHER PEOPLE WITH GC'S AND I'LL DEFINITELY TELL THEM ABOUT YOUR PRODUCT IF THEIR HEAT/AIR FAILS. THANKS cashxxxx

Received the HeaterTreater for the F150 yesterday and just finished putting it in this morning. Basically a cinch! The hardest part was removing the bottom vent to get to the actuator motor. I was trying to be too gentle with it. After about 30 minutes I got frustrated with it and just YANKED it out! Should've done that at first!!! I used the dremel tool to cut out the hard plastic behind the glove compartment, but used a utility knife to cut the soft plastic of the plenum box. This allowed a much tighter fit when putting it back. I used a hot glue gun to repair the cut and then taped over the "weld" to make sure it was sealed. My A/C now works like a charm and didn't cost anywhere near the $600+ the local mechanic wanted to pull the dash.

Hi Chris:
Thank you, thank you, thank you!
I installed your single control kit Sunday morning and it works GREAT! No problems at all. In fact it was just in time. Our weather took a nose dive last night. The temperature this morning was 1 degree here in southern Indiana. I was surprised to discover on my way to work that I had to turn the fan down because I was getting too hot!
I've attached a picture of the failed blend door. It broke apart at the pivot point where the white plastic piece fits in. If you look close at the other door (driver's side) you can see small cracks forming. It was only a matter of time till that failed as well. Feel free to use the picture if you want.
I can't tell you how glad I am that you had the drive and intelligence to make a difference in this world. Your insight blows the Chrysler design engineers out of the water! "Bravo Zulu".
Any way, thanks again, I'm going to pass the word around on your products.
Take care and be well.

Dear Sirs,
I am happy to contribute to your continued 100% success rate! I ordered the Expediton blend door kit expecting a door. Instead I received the 9 volt tester, a cutting bit (yeah!), and the metal duct tape. That was a great surprise. I was a bit apprehensive about doing the job, but I jumped in with both feet and along with your instructions and your videos on You Tube, I did it!! I am so giddy with myself - I keep telling my wife and kids how happy I am (to have saved over $1000). Plus I got to buy a new rotary tool (Target) and swiveling ratchet (Harbor Freight). Both worked great. THANK YOU for a great product and for helping me "Just say no!" to the dealers' legalized robbery. I only have one matter that needs attention: I did not receive the sticker, and would be PROUD to put it in my glovebox. Please send one to complete my HeaterTreater experience. THANK YOU, again!

Steve

I have heat!! The kit was perfect, it took a little longer than 45 minutes but this was my first (and hopefully last) time through. Your directions were great, and the video was very helpful. I wish I could have left a longer message singing your praises but ebay limits us to 80 characters. Thanks again for all your help with the shipping and for designing an excellent product.

Chris. its no wonder that you have the perfect feedback record that you have. Even if your part doesnt do the job rest assured that I will consider it miss diagnosis on my part and that I would need it at some point anyway. Thanks for the help and concern and know that you will get a rave revue from me. Ship it. Jim

Dear texster68,

Thanks alot it saved me alot of money. It was very simple to install and my wife loves me again..lol

To: HeaterTreater,
As a purchaser of a pre-owned 2002 Jeep GC Limited, I was surprised to learn of the common failures of its HVAC system…low heat, low a/c, limited ventilation, etc. In the absence of a manufacturer's recall, the dealers quoted prices upwards of $1,800 for the repairs! Thank Almighty for finding HeaterTreater! Having now purchased and installed their OEM repair kits for both the re-circ door and dual control blend doors, I discovered everything was exact with easy-to-follow directions and illustrations. The components were of very high quality and the customer support was superb making it a great value. My HVAC system is now performing like new and I AM AN EXTREMELY PLEASED CUSTOMER! I WOULD HIGHLY RECOMMEND HEATER-TREATER for anyone that can read, follow instructions, and turn a wrench or screwdriver…(or at least has a friend that can)!
Murray

Thanks for your product. I saved over $1000.00 and my AC is working again! In South Florida you need AC or you will melt. The two piece design made installation very easy, once I had the guts to cut through the heater/AC plenum. The stainless steel components will certainly outlast this vehicle; I was shocked when I saw how cheaply the OEM door was made. I have a dozen screws left over and I dremmeled through my glove box light wires but everything is back together and working great. Anyone with a bit of mechanical aptitude and some basic tools can do this. The most difficult part of this whole process was removing and reinstalling the vent assembly below the actuator motor. I finally dremmeled off the top of the oval (center) connecting vent on the assembly and pried it out on the drivers side.

Chris,
I recently bought and installed the Heater Treater Pro Blend Door Fix (Dual Control) for my Jeep Grand Cherokee. As mentioned in the write-up on this product, the steps and installation process for this product were time consuming but worth the effort. I was able to remove the dash assembly without removing or disconnecting the steering wheel which saved time. The axles for the Re-Circ and blend doors were broken, and the restraining tab was bending due to fatigue. When it was done, the heat worked (still works), there are no rattling sounds under the dash and the 3 extra screws were thrown away!
I would recommend this product to anyone, the quality of the product will out last any replacement blend door from Jeep!
Thank you for your product and support, I am now ready for the Minnesota winter!
Brian

I performed the install of the recirc' door and the dual-control blend doors on my 2003 Jeep GCL. (eBay item=270276599139)
I did it as two discrete jobs as you suggested. The recirc door install was a pain, but the savings was well worth the trouble. The blend doors, which I did after the recirc door was pretty easy by comparison. Both of your products work perfectly....and my wife is very pleased to have heat again. thanks!
Regards,
dmm

I just finished installing your blend door on a 1997 ford ranger.
It took me 2 and 1/4 hours to complete for a couple reasons.
1. I'm a big guy and not much room in the ranger.
2. I could not get the battery (new) to move the acurator following the directions and then trying different pins. so I took that apart twice trying to get it in the right spot.
3. a peace of the broken door got down in the spot the "bullet" goes in.
Tried duct tape to get a hold of it a couple times. Then drilled a small hole in the bottom pushed the peace up with a small allen wrech while holding the tape on the inside. Finally!!!!!

This was done in the drive way Jan 1 20' here in Michigan.
Other then the acturator part, it worked as advertised!
My son is happy to have heat and more importantly defrost in his truck!
I have a 1999 Ford F150 that has only heat...that one will be next..being winter and having heat I'm not to worried about it....but watch for my order.
I wish I would have found this earlier, it is the greatest after market fix I have ever done..
Dealer charged my son 86 dollars to to tell him it was going to cost $590 for the "box" or $900 to replace the box and heater core....he was this close " to paying. when I found your fix on a Ford "dyi" site. Thanks for the FANTASTIC fix.
Feel free to use all or part of this letter as testimonial or advertising.

Just a quick note to express my appreciation for your well thought out product line.
Yesterday I installed the JGC Dual control Blend door fix. Took about 4 hours total, but I'm a cynic by nature and was double checking your instructions every step of the way. I was very impressed with the fit and tolerance of the kit, and the creative solution to mounting a second motor over the first to avoid digging behind the heater baffle for the second motor. Only an engineer could think out a solution to this degree, and I'm glad you did. Saved me time and money to avoid the alternative.
All in all, another success story, and would be happy to consult or install this for anyone who needed help out here in the Southern California area if you needed some local assurance for anyone.
Hope you make a mint on this

I would just like to send a note to say how easy it was to install your product! It took me about 45 minutes, and having everything included made it that much easier. It works perfectly, and saved me hundreds of dollars.
Thanks again!
Regards, XXXXXXX
Mopac Performance Distributors
(a division of Mopac Auto Supply Ltd.)

Hey, just wanted to pass on a message of thanks for such a good product.
I own a 2001 Jeep Cherokee which had no hot air due to the blend door problem. My wife drives the jeep normally and its -10⁰c over here at the moment - so you can image the grief I was getting to sort it out!!!
I fitted the part this week and it does exactly what you said – works a treat J
Thanks again

To Whom It May Concern:
If you have any doubts about whether or not to purchase this product, forget about it. I recently purchased this product to fix my wife's Jeep Grand Cherokee Overland HVAC blend doors. I was a little skeptical about cutting away inside the dash and glove box. However, I thought about the money I was saving and quickly overcame those fears.

As I began cutting with my handy Dremel Tools, I began to realize just how easy the repair was going to be. I popped everything in and everything tested perfectly (testing equipment included!). I hooked it up and whoops it didn't work because of my error. Customer Service was excellent and I quickly got everything working again. Perfectly. Impressive work gentlemen!

As a side-note, I did my patch-up work with Bondo and paint and it looks like it came this way stock! Thanks again Heatertreater!
Patrick

Just wanted you to know my husband installed the Jeep Grand Cherokee Blend Door yesterday in our jeep and it works like a charm. Took him a little over an hour but he took his time and cleaned everything really good. Thank you for such a good product. Saved us alot of money.

Just thought you would enjoy hearing another success story from installing and using your product and technical know-how.
As you suggested, got it up to operating temp, opened up the unsealed box and the touched the core and it was toasty. Then went through the diagnostics on the re-circ door and "bingo"...laying as flat as can be.

Took the 'ol Jeep out for a spin last night in about 12 degree weather and we had interior heat. Wow....did that feel nice!
Have to tell you and your crew I am thankful that you knocked heads on all this to figure out an easy and less costly method to get cabin heat again. Pretty sad in my opinion as the '03 Overland models were pretty pricey at about $35-37K when new and then for the manufacturer to basically ignore those that bought it...by not picking up the tab to fix this issue. Sure, I know...from a corpotrate standpoint it would have cost them a fortune at 10 hours of labor for each but c'mon....this is the kind of nonsense that makes people like me just want to go out next time and buy a car assembled back in the mid to late '70's to where they hadn't become all so "electronic" and "plastic".

My apologies for being so wordy....just thought you would like to know what another one of us "out there" had on our mind.
Steve

What a brilliant product!
To be honest we weren't sure it would work but didn't want to pay the £1500 we had been quoted, but this is a great fix.
The instructions were easy to follow, and the dremel bit supplied worked in our 12v battery drill!
Now all heaters work again and we are delighted!!

I bought your product about a year or more ago for my Jeep Grand Cherokee. The Heater didn't work on the passenger side. I had called the dealer and got a quote on how much it was going to cost to have them "fix" the problem. $1295.00. (that price was a year ago) I told them they were crazy. So I figured I'd give your product a try. I have been putting it off and putting it off like I said for over a year. Dreading doing it thinking it was going to be a pain-in-the-ass to do. Well, this past Sunday the weather was great and I decided to do-the-deal, thinking it was going to be an all day project. In less than an hour I was finished, changing the doors out was a breeze. I know this sounds like a advertisment for ya'll but I just want to tell you Thanks. Great Product!!!!

Hi, I just finished replacing the broken blend doors on my 2000 Jeep Grand Cherokee with your product. I was shocked at how flimsy the original doors were. Chrysler should be ashamed that the installed those things. I want to say thank you for your product and that the cost sure beats the $1200 price tag that I was quoted at a shop. Again thanks so much.

I just finished the install on my Explorer, Took a little longer for me I couldn't get the door out. I finally broke out enough that the bottom pin broke. Works excellent and I am impressed with your cleverness. I am a millwright, fabricator and a welder and I love to come up with new ways to do things. But this is awesome for the $ savings. You must be a great mechanic and engineer.
Thanks Very Much and I am telling all my ford buddies and you may hear from me again.

Got the parts and did the repair today.It took me 1 hour and some of that was looking for a flashlight! The instructions were spot on and my wife is happy to have her heat back! I'm gonna spread the word about your products...now...got a fix for the heated seats?LOL!!
Seriously,
Thank you!!!
Chip

I just wanted to say thank you for the product "heater Treater" that you have offered. I went the entire winter without heat because of the faulty factory system.
Although I found it very intimidating as not being a mechanic, your product and directions made the installation very simple and I felt comfortable performing this on my own. As a person who does not "work under the hood" it took me a total of 1 hour for the replacement including the drilling out of the "wall".
You have a superb alternative to taking the vehicle to a dealer which yes, did quote me around $1100.00 for the fix.
Plus, now I am finding all kinds of uses for my dremel which I would never have bought otherwise.
Anyways, I just wanted to say thank you for giving me the means to accomplish this on my own.

just wanted to thank you for your product. it was so easy to do and didnt even need flex shaft for dremel tool. you have saved hard working people lots of money and headaches. i will tell anyone who needs help with theirs about heater treater.

Hi Chris, You were exactly right !! I checked it on the ride home from work and had no cruise control. I looked under the hood thinking I wouldn't be able to see it but I did find the disconnected vacuum hose !!! Excellent !!! I will definitely keep you as a favorite!!!!! Thanks again, Jim.

My 1997 Ford Explorer had a problem in that the heat could not be turned off and the A/C could not be turned on. You could turn off the fan but still could feel the heat on your feet from the floor vents. The Ford dealer quoted me a price of over $1000 to fix it.

I placed my order for your repair kit Friday night, got my package Monday afternoon, my father-in-law and my son made the repair in about 2 hours Tuesday morning. I finally got the heat to quit and the a/c works. Many thanks.

Jill

Dear Chris, I got my heater treater in the mail a few days ago and I was a little skeptical about the product. My mechanic said it would cost between 800-1000 bucks to fix the heater! That was probably 80% labor!! So, I thought I would try your product. I followed the directions and it WORKED perfectly!!! I would recommend Heater Treater to anyone! If you were here right now I'd kiss you! Thank you so much!!!! Steve. (EDITOR'S NOTE: We declined the kind offer from this customer)

Hello, I just wanted to write you an email and tell you how glad I am you invented this little kit! I just got it today around 1:30 and I now have heat in my jeep after going 1 year without it. I watched all your videos on youtube of how to do it and didnt really even need the directions, trickiest part for my was getting the motor to recalibrate after all work was done but I eventually got it, so a big thanks goes to you my friend you saved me a lot of money!! I will be telling anyone I meet with blend door problems to go with heater treater.

Best Regard From Colorado,

Von

Hi:
I recently purchased the blend door replacement for my 1994 F150. I
had received a quote for $1,100 to replace it from a local shop. I
was reluctant to tackle the job but after viewing the video and
reading the instructions many times, I dove into it today.

Your product is an example of great American ingenuity. After 3
hours I had the new blend door swinging in the right direction. Thank
you.

I doubt if I could have done it without both the F150 and the Explorer
videos. There was no electronic module on my F150. Your suggestion
of drilling holes along the lines to be cut was very helpful, I used a
drill initially.

Thanks for saving me money.

Joe

Hi Chris
Both blender doors came within a day of each other.
I returned one to you as requested return to sender
and installed the other one took about an hour and
works great and saved me a lot of time and money
Thanks again

Bob (Note: This shipment was to Canada and the first shipment was delayed
for some reason that only USPS would understand. We shipped a second kit
two weeks later and they both arrived within a day of each other. Fortunately,
domestic shipping is much more reliable. International is best shipped with
EXPRESS, not PRIORITY)

Chris your honesty is rare! I work on my own vehicles but this is the first Dodge I've ever owned and of course when I bought it, it was cooler and the problem went unnoticed. But now..................? judging by what you've said I would guess its a refrigerant problem. But I will shurly keep you in mind on the doors. I could hear the doors moving inside but with out taking it apart? Hell I had a 2002 Chevy 1500 that had cooling problems. It turned out a piece of packaging from the factory was in the plenum against the evaporator causing the poor cooling!!!!! It wasn't found till the tech changed the fan 4 yes 4 I said 4 times, (I would just shake my head) ?????? and just happened to see the plastic bag with GM numbers on it. Imagine that. I'm just lucky I guess and one that wants things to work right!

I had previously used your online instructions (thanks!) to get to the blend door motor on my 99 Navigator, and discovered it was unplugged. Maybe the dealer somehow unplugged it when they were giving me a quote on fixing it... Plugged it in, started the engine a dozen times to get the computer to check it again (I had read somewhere it could take up to 20 starts), and it worked--for a month, until it finished cracking all the way. So, I pulled everything apart again (much faster now...), figured out it's broken for good this time, and ordered the part from you. Thanks for shipping it already! I'm in the process of selling the vehicle (I had lived with no heat for 2 winters...wish I would have done a search earlier...), so this will definitely raise the value--and I'll point out to a potential buyer that it has this repair, and to watch out for similar vehicles that have not had it repaired yet. Thanks again for coming up with a great product. I can't wait to finish the process!

After getting a $1,200 estimate to replace my ’97 Expedition blend door motor (the Dealer mechanic said that was the computer diagnostic code) I spent nearly two hours on the internet trying to find just the right hammer to fix the motor. My search ended when I came across HeaterTreater. I watched your video and inside of two hours had the nicest cool air pouring out of a hole in the back of my glove box. I made a mistake though…I stuck my face in the hole to feel the cold air (it was 97º outside) and got a mouthful of Dremmel-dust! Ptttouy! What I found wrong was the door socket was broken, not the motor. My pieces looked very much like your pieces. So I’ve screwed shut the door over the heater coil and duck tapped the life out of it and have just ordered your nifty door. The only problem that I face on reassembly is the defroster vacuum shaft that came off while pulling out the plenum which I modified with my trusty hacksaw blade. Good call. I did do one thing different than your video. I did not cut the floor plenum. I bent it out of the way and I used a bungee cord fastened to my seat belt clips and wrapped around the floor plenum to hold it out of the way. Otherwise, I need a lot of fingers to count the money you saved me with your videos and look forward the door’s arrival. I’ve already shared your links with a couple of friends!

Got it installed the day after I received it! Thanks! It will dramatically increase the resale value of the Navigator, way more than I paid for the part.

I didn’t see any bits of broken black plastic when I removed the motor (but I had faith because of the symptoms and the sound it made when moving from heat to cold), so it was very satisfying when I removed the old door and it easily came out because the bottom of the shaft was in 4 pieces—confirmation! Great instructions and video. Thank you, thank you, thank you! Now I’m ticked at myself for living with no heat for 3 years…Mike

Thanks for having created the Heater Treater. Your website info and videos were excellent … diagnosed the problem with our GC’s heater and outlined installation well. I ordered the blend door kit Thursday afternoon … It arrived Saturday … and I installed it on Sunday. Followed your instructions (which were excellent and required only a bit of extra thinking a couple of times). In the end, was one of the smoothest installation and repairs that I’ve ever done. The blend doors and axel are of super quality … fit and operation is precise and smooth. Cutting the box exactly as you prescribed was fairly easy … I used a combination of hot box knife, small hack saw blade & drilling of line of holes to do inside partition … Most important, your process worked exactly as you said it would. Only things that would have helped knowing more clearly were ... (1) that needed to carefully cut out center hole so plastic spacer would slide snugly in-place ... (2) that it’s best to have blend doors in down position before final sealing of the box with tape ... much easier to reattach the motor. But a little thinking cleared up those points. Was also very glad that you said may need to disconnect the battery to reset the computer (so the blend doors would operate again). All in all … superb … and a tremendous cost saver. The heater and AC are operating perfectly now.