Questions? Concerns? Customer support?
You may contact us by email at and we will answer within 24hrs at the most, usually within hours during business operating hours. We have seen some strange problems with this email address and as an alternative you can also reach us at It appears that the first email address has been labeled spam by some email servers and mail will be delayed or deleted.

   We are happy to provide phone support on request, but have to limit time on the phone and would appreciate it if you check the video’s and product descriptions. We do not take orders over the phone. Payment by check or money order can be arranged via email.

   Heater Treater can also be reached at the following mailing address:

Heater Treater
PO Box 91179
Austin, Texas


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